These are the terms and conditions upon which we provide Danielle Moves websites. By accessing the site, you agree to these terms and conditions. If you do not agree to these terms and conditions, you should not use or access the site.
- Scope of Application
1.1 These general terms and conditions (hereinafter referred to as “T&C”) govern the legal relationship between Danielle Moves and the client regarding eyntered into agreements (purchase of coaching sessions, coaching subscriptions, packages or value vouchers).
1.2 All services are subject to these terms and conditions in their entirety, unless they have been amended or supplemented by written agreement.
1.3 The purchase of health promoting services and/or the submission of the client intake form signed by the client shall constitute acceptance of these general terms and conditions (T&C) and shall be effective.
1.4 Deviations from these general terms and conditions are only effective if they are agreed to with the client in writing in the individual contract. This applies in particular to an agreement waiving the written form requirement.
2.1 Danielle Moves offers health promoting services in the form of coaching sessions, coaching subscriptions, packages or value vouchers.
2.2 Danielle Moves expressly reserves the right to change the location, operating hours and equipment of the sessions.
2.3 The respective offer is valid as long as it is visible in the online web shop. Price and product range changes are possible at any time before conclusion of the contract. The images shown in advertising and in the web shop are for illustration purposes and are non-binding.
- Order Process and Payment for the Service
3.1 All services or other products must be ordered via the online web shop and paid by e-banking before the start of the coaching period.
3.2 After submitting an order, the customer receives an automatically generated order confirmation documenting that the order has been received by the online web shop.
3.3 A legally valid contract shall only be deemed to have been concluded with the client upon written confirmation of the order by Danielle Moves.
3.4 The online web shop shall be free to reject orders in whole or in part without stating reasons. In this case, the client shall be informed and any payments already made shall be refunded. Further claims are excluded.
3.5 The price in the online web shop at the time of the order is decisive, irrespective of the offline prices on site / for purchases by telephone or e-mail.
3.6. Account Details:
Migros Bank, Zürich Oerlikon
IBAN: CH67 0840 1000 0566 5768 4 / SWIFT: MIGRCHZZ80A / Clearing: 8401
Body Props Pilates GmbH, Bergliweg 21, 8034 Wallisellen
- Reservation of Coaching and Training Sessions
4.1 All sessions with Danielle Moves are to be managed via the online booking system. The booking system enables the purchase, payment and reservation (registration) as well as cancellation (deregistration) of the individual coaching and/training sessions. This ensures an up-to-date overview of one’s own subscription at all times.
4.2 The client agrees to manage all coaching sessions independently via the online booking system.
4.3 Prior registration for the following coaching sessions (Pilates Personal Training and Rapid Transformation Coaching) is obligatory.
4.4 The client renews the subscription or package at their own responsibility. A separate cancellation of the subscription after its expiry is therefore not required.
4.5 In the case of semi-private Pilates training (Duo / Trio), one designated client in the team will be responsible for entering the times for their training in the booking system. In addition, any rescheduling of any appointments must be clarified within the team and reflected in the booking system accordingly.
4.6 Danielle Moves will be informed of all booking changes via the booking system.
5.1 If the client is unable to attend, he/she must cancel electronically in the booking system at least 24 hours before the start of the training session. Otherwise, the fee for the booked coaching session will be charged in full and deducted from the subscription.
5.2 A refund in case of non-participation is not possible.
5.3 Training sessions cancelled in a timely manner may be rebooked based on remaining availability in the calendar.
5.4 Rescheduled training sessions must be completed within the relevant subscription period.
5.5 Pilates Mat Courses are valid for the specified time period only. Refunds are not possible in the event of non-participation. Neither an advance or make-up class is possible for skipped or missed classes in the current class serie or subsequent class series. Exceptions may be made for special circumstances.
6.1 In the event of absence due to illness and/or injury, Danielle Moves must be informed immediately in writing by email.
6.2 All subscriptions can only be renewed with a medical certificate.
6.3 No claim for refund of a subscription or package (Pilates Training, Rapid Transformation Coaching) can be made.
6.4 Subscriptions are personal and non-transferable.
- Validity period of subscriptions
7.1 Each subscription is subject to a validity period. The subscription period starts with the first training session.
7.2 Subscriptions are only available to clients who can commit to consecutive training sessions.
7.2 Subscriptions for Pilates Training are only offered in series of 8 and are valid for 10 weeks (two weeks grace period).
7.3 Pilates Mat Courses are offered in a block format analogous with the Zurich school term. A block course is a closed course with a start and end date. All dates in the given series are to be attended consecutively.
7.4 A single session / class is purchased “on-demand” and must be booked within four weeks.
8.1 For Pilates Training Services, prices are inclusive of VAT and in Swiss francs only.
8.2 For Rapid Transformation Coaching, the prices are inclusive of VAT and may be paid in CHF, Euro or USD.
8.2 Danielle Moves reserves the right to make changes to the pricing and undertakes to notify the customer in writing of any changes before they come into effect. This shall not apply to services and other products already purchased and paid for in full.
- Timetable for Training and Coaching Sessions
9.1 Session times are subject to change at any time. Changes will be communicated in person where applicable, and otherwise in advance directly in the booking calendar.
- Holidays, Further Training and Illness of the Coach/Facilitator
10.1 Absence of the Coach/Facilitator due to further training or holidays will be communicated in good time both verbally and in writing.
10.2 Substitutions or special course schedules may be organised and offered by Danielle Moves if possible.
10.3 Any absence of the Coach/Facilitator due to illness will be covered by a substitute or made up for by rescheduling the training date, if this is possible.
- Data Protection
11.1 Client data is collected by means of a client intake form for the sole purpose of determining the client’s health status and training and/or coaching goals.
11.2 Each client is obliged to complete the intake form truthfully and before the start of the sessions.
11.3 The client undertakes to inform Danielle Moves immediately of any changes in health and/or any current medication. Any liability on the part of Danielle Moves for damages resulting from failure to provide information shall be excluded.
11.4 All client data shall be treated confidentially in accordance with the statutory provisions on data protection.
11.5 The customer agrees that the information provided by him/her in the online web shop within the framework of the contractual agreement, including personal data, may be collected, processed and used for the purpose of fulfilling the contract.
12.1 The client shall be liable for any damage caused by him/her to the studio and facilities of Danielle Moves and shall fully reimburse Danielle Moves for the corresponding repair and/or replacement costs upon proof.
12.2 The client shall be liable for the loss of his/her own effects and valuables.
13.1 It is the responsibility of the client to take out insurance.
13.2 Danielle Moves shall not be liable for accidents, injuries and consequential damages of any kind that occur during or after the training/coaching. Excluded from this are cases of intent and gross negligence on the part of Danielle Moves.
13.3 The use of the services offered by Danielle Moves shall be at the client’s own risk and responsibility. In all other respects, any liability for direct and indirect damage shall be excluded, insofar as this is legally permissible.
13.4 It is the client’s own responsibility to immediately inform the course management of any physical or mental obstacles that occur before or at the start of a training/coaching session. The instructor will then decide whether the client may continue the session. If the session is interrupted in such a case, the client has no right to a refund.
13.5 Danielle Moves must be informed immediately in writing of any pregnancy in the case of Pilates Training.
13.6 The client shall be obliged to inform himself/herself in advance (if necessary, by consulting a doctor) whether training and coaching sessions may be associated with health risks or damage.
- Other Services
14.1 Danielle Moves is also available to its clients outside of the agreed training sessions during business hours or after prior consultation.
14.2 Telephone, Email and Messaging are available for contact. However, there shall be no entitlement to constant availability of Danielle Moves, in particular if this is caused by a breach of instructions by Danielle Moves and/or its employees.
15.1 Documents provided are for the personal use of the client only. The contents may not be reproduced, copied or made available to third parties without written permission from Danielle Moves. This regulation shall also apply after the termination of a subscription.
16.1 The Client commits to keep any business and trade secrets of Danielle Moves confidential, also beyond the termination of the contractual agreement.
16.2 Danielle Moves shall keep all information of the Client confidential that has become known in connection with the performance of the training and coaching measures, also beyond the termination of the contractual agreement.
- Extraordinary circumstances
17.1 Exceptions may be made for special circumstances.
- Trial Session
18.1 A trial session is by appointment only and is at the sole discretion of Danielle Moves.
18.2 A trial session will be conducted as a single session / class “On-demand” and incurs a single session fee.
- House Rules
19.1 In-person clients are required to arrive at the training location no later than 5 minutes prior to the start of the training session. Virtual clients are required to join the online conference at least 5 minutes prior to the coaching session.
19.2 Mobile phones for photography, filming, sound recording, or telephoning are strictly prohibited during the session.
19.3 The studio on location is “shoe-free”; training is carried out with socks.
19.4 Drinks and snacks may only be consumed outside the studio.
19.5. All resting and bearing surfaces of the equipment on location are to be cleaned properly after the training session using the provided cleaning materials.
19.6 The instructions of the Coach/Facilitator are to be strictly followed. Non-compliance entitles to exclusion.
20.1 Parking zones – Blue and White – are available to clients in the immediate vicinity. Danielle Moves has no influence on the parking rates. Any problems in connection with parking must be clarified directly with the people responsible.
- Place of Jurisdiction
21.1 Swiss law shall apply exclusively. The place of jurisdiction shall be Wallisellen, if such is agreed to. Danielle Moves shall also be entitled to take legal action against the client at his place of residence.
Wallisellen in October 2022.